Last updated: August 13, 2023
1. Collecting and Using Your Personal Data
2. Information we collect
While using Our applications & Sites, We may ask You to provide us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Personal Information: When you register as a Community Health Provider (CHP) and use ourour sites & App, we may collect information that can be used to identify you, such as your name, contact information, and Location.
Patient Information: As part of the medical services provided through our our sites & App, you may enter patient information including but not limited to vaccination records, diagnosis details, and antenatal information.
Usage Data:We may automatically collect usage information, such as the actions you perform within our sites & App, the frequency of use, and the duration of your sessions.
Device Information: We may collect information about the mobile device you use to access our App, including the hardware model, operating system version, unique device identifiers, and mobile network information.
3. How We Use Your Information
We may use your Personal Data for the following purposes:
- Providing and improving our medical services and App functionality.
- Managing user accounts and maintaining accurate patient records.
- Sending you important updates and administrative messages.
- Analyzing usage patterns to enhance user experience and optimize the Sites and apps performance
- Protecting our rights, safety, and security, as well as those of our users.
4. Disclosure of Your Information
We may share your information in the following ways:
With Other Users: Your patient information may be shared with other registered users within the MobiKlinic network, such as fellow community Health Providers, for the purpose of providing comprehensive medical care.
With Third-Party Service Providers: We may engage third-party service providers to assist us in delivering our services, and they may have access to your information solely for the purpose of performing their tasks
Legal Requirements:We may disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights, your safety, or the safety of others.
5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
6. Your Choices
You can control and update certain personal information by accessing your account settings within the App. You can also choose not to provide certain information, although this may limit your access to certain features of the App.
7. Children's Privacy
We do not intentionally without consent intend to collect personal information from children. Therefore, all information collect from children will have consent from parents or guardians.
10. Contact Us
Plot 257, Mawanda Road
Telephone:+256 700 218 686