Last updated: August 13, 2023
1. Collecting and Using Your Personal Data
Mobiklinic (“we,” “us,” or “our”) shares your concerns about maintaining the integrity and privacy of personal information collected on the internet. We are committed to protecting your privacy, and this privacy policy (“Policy”) is intended to describe our information collection and dissemination practices in connection with Mobiklinic websites or any mobile or service that links to or refers to this Policy (collectively, the “Sites”). Please review the entire policy and feel free to contact us using the contact information below if you have any questions. By using the sites, you consent to the collection, use, and disclosure of your information in accordance with the policy.

2. Information we collect

While using our applications and sites, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
  • Personal Information: When you register as a Community Health Provider (CHP) and use our sites and apps, we may collect information that can be used to identify you, such as your name, contact information, and location.
  • Patient Information: As part of the medical services provided through our sites and app, you may enter patient information, including but not limited to vaccination records, diagnosis details, and antenatal information.
  • Usage Data: We may automatically collect usage information, such as the actions you perform within our sites and app, the frequency of use, and the duration of your sessions.
  • Device Information: We may collect information about the mobile device you use to access our app, including the hardware model, operating system version, unique device identifiers, and mobile network information.

3. How We Use Your Information

We may use your personal data for the following purposes:
  • Providing and improving our medical services and app functionality
  • Managing user accounts and maintaining accurate patient records
  • Sending you important updates and administrative messages.
  • Analyzing usage patterns to enhance user experience and optimize site and app performance
  • Protecting our rights, safety, and security, as well as those of our users.
4. Disclosure of Your Information
We may share your information in the following ways:
  • With Other Users: Your patient information may be shared with other registered users within the MobiKlinic network, such as fellow community health providers, for the purpose of providing comprehensive medical care.
  • Third-Party Service Providers: We may engage third-party service providers to assist us in delivering our services, and they may have access to your information solely for the purpose of performing their tasks
  • Legal Requirements: We may disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights, your safety, or the safety of others.
5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
6. Your Choices
You can control and update certain personal information by accessing your account settings within the App. You can also choose not to provide certain information, although this may limit your access to certain features of the App.
7. Children’s Privacy
We do not intentionally, without consent, intend to collect personal information from children. Therefore, all information collected from children will require consent from parents or guardians.
8. Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be effective upon posting the revised policy on the app. Your continued use of our sites & apps after such changes signifies your acceptance of the revised privacy policy.
9. Agreement
By using MobiKlinic, you acknowledge that you have read and understood this privacy policy and agree to its terms and conditions.
10. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us at Mobiklinic Uganda Plot 257, Mawanda Road Kampala, Uganda Telephone: +256 700 218 686 Email: